Most businessmen and entrepreneurs seek the help of online marketing for the promotion of their products and services. There are various ways of online marketing and as a result, marketing through social media is gaining more popularity these days. Most people these days have a social media account and they remain active on it for a certain time per day.
More people can interact with you through your social media page and it is also important for you as a businessman to answer every comment you get. Social media marketing is considered the easiest and cheapest way to promote your business through online marketing. When you opt for social media marketing, your main aim is to boost your sales and target more customers.
You should design your page in such a way that more users stop scrolling their phone and check out your page. Besides updating your page with all new products you are offering and also make sure to come online every hour and answer every comment and question posted by your customers.
Importance of answering every comment
It gains trust:
While making an online purchase, your customers totally depend on your online reputation to make any final decision regarding the purchase. Simultaneously, your customers might have many questions regarding the products and services you provide and can ask those in the comment box. Answering these questions, will not only gain you a new customer but also the customer’s trust to stick to your products.
Encourage more people to comment:
When you ignore your customer’s comments, you may seem rude. So, if you answer every comment on your post, more people will get encouraged to comment and know about your product details. This will not only boost your online sales, but you will also witness new visitors at your physical store.
It ensures that your offers are genuine:
These days the internet can be easily accessible by anyone and as a result, more fake and fraudulent companies are growing each day. When you answer every comment, internet users can depend more on you and can get an assurance that your business is genuine.
Helps with SEO:
When you answer all the comments, your posts will have more comments, as a result of which the keywords will also be more. Quite naturally, this will ensure complete SEO optimization.
Adds more social proof:
Peoples’ thoughts are often influenced by the number of customers a company has. Some people merely depend on the crowd of a certain store to determine whether it will be good to shop from that store. So, when a lot of people comment on your post, your social media page will gain popularity and attract new customers.
So, from the above-mentioned points, it must be pretty clear why it is important to answer every comment.